Member Specialist and Advocate for Runaway and Homeless Youth Drop-In Center

The Member Specialist + Advocate is responsible for creating and maintaining an environment that is welcoming, safe and affirming to youth members (ages 14-24) who are experiencing unsafe/unstable housing or are literally homeless. By engaging and building authentic relationships, this person will come alongside members to support them in moving from crisis to connected.

This person will also manage the Welcome Center (front desk) greeting and engaging all members (youth), visitors, donors, volunteers and community partners. This role requires excellent customer service, administrative skills, environmental awareness, the ability to prioritize and multi tasks in addition to advanced communication and conflict resolution skills.

Click below for more information:

https://grand-rapids-hq.workable.com/jobs/1011821?fbclid=IwAR1ka_DhqbIV4BdAX6EnVZNMQ0N1Gta4HAVLTRtx8CY7Oxi86jBhGWHoQQg